Dear Valued Customers,

In light of the UAV export control measures set to be implemented on September 1, 2023, and recent updates from our logistics partners, we wish to inform you of the following important updates:

  1. Immediate Shipment of Current Orders: All existing orders related to UAV products will be dispatched before September 1, 2023. If you have outstanding balances, we kindly request that you settle them promptly to ensure timely shipment.
  2. Shipping Restrictions by Logistics Companies: Based on our discussions with DHL and other logistics providers, there will be increased scrutiny and control over shipments of UAV-related products. Starting August 28, these companies will no longer accept UAV products for export without the necessary export permits. This further emphasizes the need for timely order placement and payment.
  3. Available Stock for Immediate Purchase: We currently have limited stock of the following UAV models: EV350, Mugin 3600 Fixed Wing, Mugin 5000 VTOL, and Mugin 6000 Fixed Wing. Orders placed and paid for by August 20 will be shipped out before the new regulations and shipping restrictions take effect.
  4. Post-September 1st Regulations: After September 1, due to the new export control measures, individual export permits will be required for each customer. The duration and complexity of the application process are currently uncertain.

We understand that these changes may bring about some challenges, and we sincerely appreciate your understanding and continued support. Our team is committed to assisting you during this transition and ensuring that your needs are met.

Thank you for your trust and partnership.

Warm regards,

Mugin Limited